ISO 9001
Quality Management System (QMS)

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ISO 9001 is an internationally recognised standard that can help your business improve the quality of its products and services.

 

Achieving ISO 9001 certification could benefit your business in many ways:

 

  • Improve efficiency and productivity
  • Increase sales and profit margins
  • Stand out from your competitors
  • Win and retain new business

 

Take your first step by completing our short form.

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ISO 9001 - QMS

What is ISO 9001 certification?

ISO 9001 is the world’s most widely recognised quality management systems standard, with more than a million organisations in 189 countries ISO 9001 certified.

 

Developed by the International Organization for Standardization (ISO), it helps businesses improve services and product quality, reduce waste, lower costs and win more customers.

 

It’s often a requirement of commercial and public body tenders and demonstrates your commitment to quality management and compliance.

 

At the heart of ISO 9001 certification is an effective Quality Management System (QMS) that helps organisations implement consistent, effective processes every time.

 

Discover our expert guide to ISO 9001 to learn more.

What are the benefits of ISO 9001?

There are many benefits to achieving ISO 9001 certification:

Enhanced customer satisfaction

Enhanced customer satisfaction

Employee engagement

Employee engagement

Improved quality management

Improved quality management

Better decision-making

Better decision-making

Consistency & standardisation

Consistency & standardisation

Increased efficiency

Increased efficiency

Continuous improvement culture

Continuous improvement culture

Regulatory compliance

Regulatory compliance

Risk management

Risk management

Strong supplier relationships

Strong supplier relationships

Global recognition

Global recognition

Market & competitive advantage

Market & competitive advantage

ISO 9001 - QMS

How much does ISO 9001 certification cost?

 

The price for your ISO 9001 will depend on:

  • Your organisation’s total size
  • The sector you operate in
  • The number of locations you operate from

 

We promise no hidden costs and clear pricing at every step of the way.

 

We offer a range of flexible payment plans to suit every budget.

 

Find out more about the cost of certification with our helpful guide.

 

 

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Key requirements of ISO 9001

Relationship management

Relationship management

As well as internal processes and procedures meeting the quality standard, a focus should be put on establishing and managing strong relationships with high-quality suppliers, partners and stakeholders.

Continual improvement

Continual improvement

Regular assessments are required to improve the effectiveness of a QMS to achieve better results and enhance performance. These should be both internal and external assessments.

Leadership

Leadership

Senior leaders and top management need to provide strong guidance and commitment to the QMS in place, promoting a culture of quality throughout the organisation.

Evidence-based decision making

Evidence-based decision making

Informed decisions should be made based on the analysis and evaluation of data and information within the organization, to enhance overall quality.

Process approach

Process approach

To achieve the desired outcomes and improve their overall performance, an organization should identify, understand and manage its processes and procedures.

Customer focus

Customer focus

Organisations need to show an understanding of how to meet their customers’ needs and expectations while striving to enhance customer satisfaction.

Why you should choose British Assessment Bureau

 

  • 100% UKAS-accredited certification services: Your certification comes with the coveted Crown & Tick mark, which proves to your clients that it has the strength and security of government backing. Find out more about our UKAS accreditation.
  • Expert support when you need it: Our auditors are with you every step of the way and our team is available online to offer support when you need it.
  • Get free ISO software – worth over £1,100 p.a.: Every new customer gets free access to Certify, our ISO certification manager software worth over £1,100 p.a., for the duration of being a client. 
  • 5-star Feefo customer satisfaction: Our customers are so happy with our service that 97% have given us 4- or 5-star reviews. We’re proud holders of the 10 Years of Excellence & Trusted Service Feefo badge – awarded to businesses achieving a rating of at least 4.5 for over ten years.
  • Flexible payment options: You can pay for your certification monthly or all at once, whichever works best for your organisation.

 

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How to become ISO 9001 certified

 

It’s an easy process to become ISO 9001 certified.

 

To achieve ISO 9001 certification, you must show evidence that your Quality Management System (QMS) meets the standards needed for certification.

 

Our expert ISO auditors will conduct a comprehensive multi-stage assessment process to audit your QMS and determine if it meets the global standard requirements.

Our in-house Client Success Team will be in touch to explain the process and help you make plans for your Stage 1 assessment.

  • Stage 1 assessment – identifying gaps

    There’s no pressure for the first assessment; many are surprised by what they already have in place. The report issued will highlight the steps you need to take to achieve your certification.

  • Stage 2 assessment – in-depth review

    When you’re ready, our auditor will complete a full assessment to establish if your management systems and processes meet the requirements of the standard. A critical part of your Stage 2 assessment will be reviewing real examples of the delivery of your products and services. You’ll be advised of the Auditor’s recommendations on the day, which will be ratified by our Compliance department, and your certification will be issued following the decision subject to compliance with the standard.

  • SUCCESS! Certification issued

    We’ll help keep you up-to-date ISO certification’s excellent reputation is driven by its requirement for ongoing assessments and continual improvement, so we’ll keep in touch and arrange annual assessments to keep your certification up to date.

ISO Management Software

Free ISO certification software

 

  • Offered free to all new ISO certification clients (worth over £1,100 p.a.)
  • No ISO experience necessary – simply follow the step-by-step instructions
  • Track your progress and identify important actions
  • Simplify the auditing process through easy access to critical information
  • Built-in templates are easy-to-follow and personalise to your business
  • Store, link to, and manage important documentation all in one place
  • Detailed user guides and videos explain the requirements of the standard
  • Available for ISO 9001, ISO 14001, ISO 22301, ISO 27001 and ISO 45001.

 

Find out more
ISO Free Training

Free ISO 9001 Training

 

ISO 9001 could help your business benefit from improved efficiency and productivity, and an increase in sales. Other benefits include:

  • Consistent quality to improve the customer experience and customer loyalty
  • Increased business opportunities by opening your business to new markets
  • Streamlined processes leading to increased productivity
  • Reduced waste, leading to cost savings
  • Increased trust with customers, suppliers, and investors through a commitment to quality
  • A culture of continual improvement, driving innovation and adaptability

 

Plus, enjoy access to these FREE resources:

  • A training course covering the benefits of ISO 9001 certification, the certification process and the importance of UKAS accreditation
  • Our Ultimate Guide to ISO 9001, to help you simplify your journey to certification success

 

Are you ready to take your first step towards ISO certification?

 

Free Training

Our ISO 9001 support services

We’ve helped thousands of organisations achieve certification – and our extensive range of services and support can help you get the best from ISO certification. From training to insights, we’ve got you covered.

Your ISO 9001 certification questions answered

What are the ISO 9001 requirements?

ISO 9001 is structured into ten clauses, which are known collectively as Annex SL.

It focuses on four crucial areas:

  1. Leadership accountability – Refers to the areas of the Quality Management System (QMS) that require leadership’s active participation and responsibility. It highlights the importance of leadership in developing, supporting and constantly improving the QMS.
  2. Optimal resource allocation – Deals with properly allocating resources such as staff, infrastructure and facilities. It emphasises how these resources need to be managed to successfully set up and continuously improve the QMS.
  3. Operational excellence – Offers guidance on how your organisation can consistently provide high-quality products or services. It covers all steps from initial planning to final execution, making sure customer needs and legal requirements are fulfilled.
  4. System evaluation and improvement – Highlights how to evaluate the performance of your QMS to encourage continuous improvements. It requires using data to check how well your processes are working and to make informed decisions for improvements.

Read more

How can ISO 9001 improve your business?

What do you need to be certified?

How to prepare for ISO 9001 certification

What is the main purpose of ISO 9001?

How do I get a certification?

What is a certified company?

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