SmartSurvey

With ISO 27001, SmartSurvey now have an information security management system that ensures they follow best practice with regards to preventing cyber-attacks and keeping their clients’ data safe.

SmartSurvey is the UK’s leading online survey tool, providing software to organisations worldwide. They serve customers in the private and public sectors including; IKEA, Metropolitan Police, Norfolk County Council, Parkinson’s UK, Alton Towers, and many more.

SmartSurvey benefited from our friendly and pragmatic approach, utilising our toolkit to help them build an effective management system with no prior knowledge.

SmartSurvey told us, “the entire certification journey to implement ISO 27001 was simple and easy to navigate. We were able to move seamlessly through each stage.”

SmartSurvey felt the benefit of this. They told us, “our auditor was professional and thorough, working through the entire process systematically.”

In a time when information security is vital for businesses, the ISO 27001 standard is widely regarded as the best way to protect your clients’ data. This is achieved by introducing procedures that are designed to mitigate the threat of cyber-attacks.

SmartSurvey told us this was a core motivation for them. However, ISO 27001 can also open doors. SmartSurvey told us they’ve used it to win some significant contacts.

“Achieving ISO 27001 has been crucial for winning tenders in the government sector where data security is of paramount importance. Security is our most important feature and we take it very seriously.”

Here at British Assessment Bureau, we’re accredited by the United Kingdom Accreditation Service, meaning an ISO certificate from us is guaranteed to be accepted in public sector contracts.

The General Data Protection Regulation (GDPR) supersedes the Data Protection Act 1998. GDPR creates new requirements for organisations that process EU residents’ personal data and allows authorities to enforce fines of up to 4% of annual global turnover.

SmartSurvey told us, “ISO 27001 certification positions SmartSurvey in a good place to help ensure security compliance for customers and increase our professional reputation.”

GDPR encourages the use of ISO 27001 to demonstrate that the organisation is actively managing its data security in line with international best practice.

To find out more about GDPR, take our online GDPR awareness training course.